Privacy Policy

1. Introduction

Welcome to TerpTier, a community-driven cannabis review and ranking platform operated by Terpmetrix, LLC ("we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

This Privacy Policy explains how we handle your information when you use our website located at TerpTier.com (the "Service"). By using TerpTier, you consent to the collection and use of information as described in this policy.

2. Information We Collect

Personal Information You Provide

• Email Address: Required for account creation, authentication, and password recovery
• Age Verification: We verify that you are 21 or older as required by applicable U.S. laws
• Voting Data: Your weekly "hearts" (votes) for cannabis producers and brands

Information We Collect Automatically

• Analytics Data: Page views, session duration, referral sources, and general usage patterns via Google Analytics or Vercel Analytics
• Location Data: Approximate location derived from your IP address for aggregate reporting purposes
• Technical Information: Browser type, device information, and operating system

Cookies and Tracking Technologies

• Session Cookies: Essential for keeping you logged in and maintaining your session
• Analytics Cookies: Standard Google Analytics cookies (_ga, _gid, etc.) for understanding site usage

You can disable cookies in your browser settings, but some functionality may not work properly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the TerpTier service
• Authenticate your account and enable secure login
• Process and display your votes for cannabis producers
• Send transactional emails (account recovery, important updates)
• Analyze site usage to improve our service
• Ensure compliance with age restrictions and applicable laws
• Respond to your questions and provide customer support

4. How We Share Your Information

Service Providers

We share minimal necessary information with trusted third-party service providers:

• Supabase: Authentication, database storage, and email delivery
• Vercel: Website hosting and deployment
• Google Analytics: Anonymous usage analytics
• SendGrid: Email delivery service (via Supabase)

Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

What We Don't Do

5. Data Retention

We retain your personal information only as long as necessary to provide our service and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal information and voting data from our systems, though some information may remain in backups for a limited time.

6. Your Privacy Rights

All Users

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for non-essential data processing

GDPR Rights (EU Residents)

If you are a resident of the European Union, you have additional rights under GDPR, including data portability and the right to object to processing.

CCPA Rights (California Residents)

California residents have the right to request disclosure of personal information categories collected, sources, and business purposes, as well as the right to deletion.

To exercise any of these rights, please contact us at help@terpmetrix.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Age Restrictions

9. International Users

TerpTier is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us